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Carrier Sales Specialist

TMC Transportation - TN/Career Site Des Moines, IA (Onsite) Full-Time

TMC Transportation has an immediate full-time opening for a Carrier Sales Specialist working out of our office in Des Moines, IA.

PRIMARY FUNCTION:

The primary function of a Carrier Sales Specialist involves sourcing carrier capacity, managing carrier relationships, arranging pick-up and delivery appointments with carriers and customers, working with Sales and Customer Service to provide transportation solutions for customers various needs.

Duties and Responsibilities:

    • Carrier Network Management:
      • Actively foster and manage relationships with carriers to optimize the efficiency of the carrier network.
      • Collaborate with carriers to maintain accurate and up-to-date capacity information in the Transportation Management System (TMS).
      • Document and organize carrier interactions systematically within the Carrier Relationship Management (CRM) system.
    • Region Ownership:
      • Take ownership of a designated region as the primary point of contact for all outbound shipments.
      • Drive capacity development initiatives within the assigned region to ensure seamless logistics operations.
      • Proactively cover loads originating from the region, optimizing service efficiency and reliability.
    • Routing Guide Development and Maintenance:
      • Create and maintain routing guides in the Transportation Management System (TMS) for efficient coverage operations.
      • Collaborate closely with carriers to define and communicate expectations related to routing guides.
      • Monitor the execution and efficiency of routing guides within the Transportation Management System (TMS).
    • Load Matching:
      • Utilize the Transportation Management System (TMS) to align available carrier capacity with open loads.
      • Proactively cover loads by strategically entering and managing available carrier capacity.
      • Identify reloads and build tours by chaining multiple shipments together, ensuring continuous movement of carrier capacity.
    • Capacity Sourcing:
      • Initiate load posting to attract interest from carriers for specific shipments.
      • Leverage "Book It Now" load postings to efficiently secure capacity below current market rates.
      • Utilize data-driven insights to assess availability and identify potential capacity matches.
      • Conduct cold calling to connect with carriers and secure capacity for loads.
      • Collaborate with team members to secure capacity for time-sensitive 'Hot' shipments.
    • Market-Driven Rate Negotiation:
      • Negotiate rate terms with carriers based on current market conditions for competitive and mutually beneficial agreements.
      • Stay informed about industry trends, pricing dynamics, and market fluctuations influencing transportation costs.
      • Collaborate with carriers to establish flexible and responsive rate structures.
    • Service Excellence:
      • Monitor and ensure on-time pickup and delivery of shipments as per established schedules.
      • Communicate effectively with carriers to enforce service level expectations and address performance concerns.
      • Proactively identify potential delays and communicate with internal and external stakeholders to mitigate impact.
      • Implement in-transit tracking systems to monitor the real-time location of shipments.
      • Monitor Estimated Time of Arrival (ETA) to provide timely updates to stakeholders.
    • Carrier Compliance and Fraud Prevention:
      • Utilize various monitoring systems to confirm carriers' compliance with safety and regulatory standards.
      • Ensure the acquisition of high-quality capacity while proactively preventing fraud and double brokering.

Job Requirements:

Minimum Qualifications:

  • Bachelor’s degree in Business, Logistics, Marketing or relevant work experience
  • Possess a motivated and high energy attitude
  • Fluent in computer applications
  • Excellent communication and negotiation skills
  • Detail-oriented with the ability to analyze and interpret data
  • Ability to handle multiple tasks and thrive in a highly dynamic, fast-paced work environment.
  • Problem-solving and decision-making abilities.
  • Customer-focused mindset with a commitment to meeting and exceeding expectations.
  • Self-driven and motivated to achieve targets and goals.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

The physical requirements and work environment described is representative of those present while performing the essential functions of this job.

  • Must be able to sit and use telephone and computer, simultaneously, for extended periods
  • Must be able to speak and hear clearly in a high volume telephone environment.
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About the company

Job Snapshot

Employee Type

Full-Time

Location

Des Moines, IA (Onsite)

Job Type

Transportation, Sales, Supply Chain

Experience

Not Specified

Date Posted

01/20/2025

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