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Logistics General Manager in Jacksonville, FL at TMC Transportation

Date Posted: 11/29/2018

Job Snapshot

Job Description

 

PRIMARY FUNCTION:

The General Manager is responsible for the leadership, growth, and development of a TMC Logistics Center. Accountable for both the development of profitable customers, quality carriers, and exceptional people. Accountable for embodying and demonstrating the core values of Quality, Integrity and Continuous Improvement. This is done by utilizing communication, organizational, creativity skills to maximize revenue potential while meeting customer service/operational requirements and organizational goals.

 

DUTIES AND RESPONSIBILITIES include the following:

  • Assist in the recruitment and hiring of individuals that will be key players in the success and growth of the center.
  • Complete daily/weekly calls/communication to assigned associates while successfully assisting in building strong partnerships with internal and external customers. Coach, train, and motivate Logistics Sales Representatives, Carrier Sales Specialists, Team Leads and any other people in roles that may be developed.
  • Mentor, Delegate and Elevate Team Leads and other direct reports
  • Communicate daily and weekly information vital to the success of the center back to the VP and respective sales group with regards to challenges, successes, and general information with accounts, people and processes.
  • Help resolve any challenges that may arise concerning the successful execution of the load from tendering, delivering, receivables, and payment of carrier.
  • Update all Key Performance Indicators (KPIs) and any other necessary tasks that enhance improvement to the success of the center.
  • Perform performance appraisals on all direct reports.
  • Assist team to improve, develop and grow customer commitments.
  • Assist team in monthly reviews with Carriers, award and/or discipline Carriers in regards to their service.

Job Requirements

MINIMUM QUALIFICATIONS/EXPERIENCE:

    • Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or related field.
    • Four years experience in a 3PL environment preferred.
    • Strong knowledge of Microsoft Office (Word and Excel) products.
    • Ability to function in a fast-paced work environment and tolerate stress
    • Ability to plan and organize, attention to detail, problem-solving skills.
    • Excellent oral and written communication skills.

 

 

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: The physical requirements and work environment described is representative of those present while performing the essential functions of this job.

Must be able to sit and use telephone and computer, simultaneously, for extended periods of time.

Must be able to speak and hear clearly in a high volume telephone environment.

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