DUTIES AND RESPONSIBILITIES:

• Accept orders, optimize routes, and plan delivery schedules maximizing productivity and efficiency
• Dispatch loads to the drivers (issue load information, delivery requirements, and routing)
• Arrange for additional labor for any deliveries that require it.
• Track drivers through their daily delivery schedule to ensure on-time delivery expectations are begin met.
• Communicate with drivers and customers quickly and effectively to resolve any delivery issues that may arise throughout the day.  
• Notify Customer of issues/changes that might impact customer expectations or affect load assignments
• Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability
• Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated
• Identify, track, and resolve performance issues by conducting driver evaluations and driver route and hold meetings
• Resolve driver conflicts, problems, and requests with respect to matters such as, home time, pay, equipment, and load assignments
• Responsible for maintaining and submitting driver payroll records weekly.
• Ensure the awareness of and enforce company policies
• Maintain records pertaining to driver performance and productivity
• Track equipment maintenance requirements and schedule equipment to have work done accordingly
• Involvement in the training process required of these drivers to ensure they are educated and trained on all details required of the position, including proper operation of the moffett forklifts. 
• Other duties may be assigned

MINIMUM QUALIFICATIONS/EXPERIENCE:

• •         Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or related field
• •         Fluent in computer applications and keyboard proficiency
• •         Ability to function in a fast-paced work environment and tolerate stress
• •         Ability to plan, organize, be attentive to detail and possess and strong problem-solving skill
• •         Excellent interpersonal skills, including good listening skills
• •         Possess courteous, yet assertive telephone personality