Dedicated Account Manager in Norwood, Ma and surrounging areas at TMC Transportation

Date Posted: 8/21/2019

Job Snapshot

Job Description

TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

 TMC Offers:

  • Competitive Salary
  • Comprehensive Benefit Package
  • 401(k) Plan
  • Employee Ownership - ESOP!


TMC Transportation has an immediate full-time opening for a Dedicated Account Manager working out of our office in Norwood, MA



The primary function of a Dedicated Account Manager is to work directly with the TMC Transportation’s customers’ personnel and grow relationships with continued growth opportunities.



  • Work closely with our customer and scheduling the delivery of loads to the stores as well as vendor pick ups that return to the Distribution Center.
  • Work to improve our efficiencies in deliveries by maximizing the utilization of all assets at the Distribution Center.
  • Work to incorporate other customers freight that we have in the area to ensure maximum utilization of all assets assigned to the Distribution Center.
  • Continuously monitoring the fleet performance to ensure we are exceeding the customer expectations through the use of KPI's.
  • Oversee the Office Staff, Yard employees and drivers.
  • Work with our temp agencies to ensure we have the staffing needed at the DC to accomplish the securing and tarping of the load to complete the daily load plan.
    • This will require daily communication with the agencies to ensure all voids are filled in a timely basis.
  • Improve the efficiency and productivity of dedicated fleets through the freight selection process.
  • Will be responsible for taking the lead in coordinating the delivery of emergency loads to stores during Hurricane Season  and during the winter months when major weather events happen.


Job Requirements


  • Four-year degree in Transportation and Logistics preferred, and/or relevant experience
  • Ability to function in a fast-paced work environment
  • Ability to plan, organize, be attentive to detail, and possess strong problem-solving skills
  • Strong customer solicitation skills
  • Ability to write routine reports and correspondence
  • Ability to speak effectively to customers or employees of organizations
  • Excellent interpersonal skills
  • Stay up to date on safety, operations, and maintenance reports and procedures