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Customer Service Assistant in Des Moines, IA at TMC Transportation

Date Posted: 3/8/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    3/8/2019

Job Description

TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

TMC Offers:

  • Competitive Salary
  • Comprehensive Benefit Package
  • 401(k) Plan
  • Employee Ownership - ESOP!

TMC Transportation has an immediate full-time opening for an energetic and motivated professional as a Customer Service Assistant working out of our Corporate Office in Des Moines, Iowa. If you are looking to continue to grow or just getting started in the transportation industry, this could be a great fit for you!

PRIMARY FUNCTION:

Primary tasks will include the ability to effectively create safe routing for Commercial Motor Vehicles by updating an internal mapping data base. 

DUTIES AND RESPONSIBILITIES:

  • Creating safe routing for Commercial Motor Vehicles by updating an internal mapping database.
  • Maintaining customer databases.
  • Accurately entering both internal and external data.
  • Handling pre-calls.
  • Updating local directions for high volume customers.
  • Additional duties and projects as needed and assigned.

Job Requirements

 

 MINIMUM QUALIFICATIONS & EXPERIENCE:

  • High school diploma or equivalent.
  • Experience in transportation is preferred, but not required.
  • General knowledge of computer systems and Microsoft products including Word and Excel.
  • Exudes excellent communication skills both written and verbal. This includes providing best in class customer service.