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Job Requirements of Night Fleet Manager:
MINIMUM QUALIFICATIONS/EXPERIENCE:
- Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or related field.
- Fluent in computer applications and keyboard proficiency.
- Ability to function in a fast-paced work environment and tolerate stress.
- Ability to plan and organize, attention to detail, problem-solving skills.
- Excellent oral and written communication skills.
- Possess courteous, yet assertive telephone personality.
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Night Fleet Manager
TMC Transportation is one of the nation's largest privately-held flatbed carriers. We strive to provide the highest quality customer service in the industry. If you're seeking a career at a dynamic company built on integrity, innovation and respect for all employees, then join us! At TMC, we're committed to excellence in everything we do.
TMC Offers:
- Competitive Salary
- Comprehensive Benefit Package
- 401(k) Plan
- Employee Ownership - ESOP!
TMC Transportation has an immediate opening for a Night Fleet Manager working out of our corporate office in Des Moines, IA.
PRIMARY FUNCTION:
The primary function of this position is to utilize coaching and leadership skills to manage any driver/customer issue after hours. These goals include meeting pick-up and delivery requirements, maximizing revenue, driver productivity and other established company goals, retaining drivers, and achieving and excellent safety record.
DUTIES AND RESPONSIBILITIES include the following:
- Review driver check calls to determine driver location and estimated delivery times.
- Receive load assignments from Customer Service and review to ensure the appropriateness of such driver work assignments.
- Dispatch loads to the drivers (issue load information, loading instructions, directions, routing and fuel information).
- Call customers to obtain direction information and schedule loading/delivery appointments, as necessary.
- Notify the Customer Service department of issues/changes that might impact customer expectations or affect load assignments.
- Promote safety throughout all areas of operations, including the dispatching of loads in accordance with the drivers hours of availability.
- Focus on driver retention by understanding driver requirements/preferences, by monitoring driver performance to ensure driver requirements are being met, and by keeping drivers informed and motivated.
- Resolve driver conflicts, problems, and requests with respect to matters such as: hometime, pay, equipment and load assignments.
- Ensure the awareness of and enforce company policies.
- Track priority customers to ensure on time delivery on these accounts.
- Maintain records pertaining to driver performance and productivity.
- Participate as an active member in Quality teams and attend company meetings, as necessary.
- Other duties as assigned.
Job Requirements:
MINIMUM QUALIFICATIONS/EXPERIENCE:
- Four-year degree, preferably in Transportation and Logistics, and/or relevant experience in transportation or related field.
- Fluent in computer applications and keyboard proficiency.
- Ability to function in a fast-paced work environment and tolerate stress.
- Ability to plan and organize, attention to detail, problem-solving skills.
- Excellent oral and written communication skills.
- Possess courteous, yet assertive telephone personality.