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CS/OPS Intern

TMC Transportation - TN/Career Site Ames, IA (Onsite) Part-Time

TMC Transportation is the nation’s largest employee-owned, open deck transportation company. Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states. If you’re seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.

TMC Transportation has an immediate part-time opening for a Rotational Ops/Customer Service Intern working out of our office in Ames, Iowa.

PRIMARY FUNCTION:

The Customer Service Intern is a position that assists with the day to day functions of a Customer Service Representative, while gaining insight in the transportation industry.

DUTIES AND RESPONSIBILITIES:

  • Coordinate deliveries with consignees
  • Assist with data entry
  • Maximize driver productivity by key performance indicators
  • Maintain record keeping data for On Time Delivery and On Time Pickup
  • Build relationships with new customers and maintain existing long term relationships
  • Determining and negotiating competitive truckload rates

Job Requirements:

MINIMUM QUALIFICATIONS/EXPERIENCE:

  • Current student in a related program: Logistics, Supply Chain, Marketing, Business, Communications
  • Proficiency with MS Office software
  • Experience with Sales Automation, Customer Relationship Management, or Web based software programs
  • Ability to execute a vision, manage multiple priorities, and achieve results
  • Outgoing personality with expertise at developing relationships
  • Ability to work in a fast-paced environment
  • Previous sales or customer service experience is a plus

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About the company

Job Snapshot

Employee Type

Part-Time

Location

Ames, IA (Onsite)

Job Type

Transportation, Customer Service

Experience

Not Specified

Date Posted

09/12/2024

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